Comments on: Rogers, Admin Fees & Mail-in Rebates… Oh My! http://capitalpr.ca/2007/02/19/rogers-admin-fees-mail-in-rebates-oh-my/ Tue, 04 Oct 2011 02:26:17 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Marsha http://capitalpr.ca/2007/02/19/rogers-admin-fees-mail-in-rebates-oh-my/comment-page-1/#comment-230552 Marsha Tue, 17 Mar 2009 15:26:08 +0000 http://capitalpr.ca/2007/02/19/rogers-admin-fees-mail-in-rebates-oh-my/#comment-230552 Hmm .. I upgraded to a Pearl at Christmas. First of all the salesperson told me it was free with the mail in rebate..then of course the rebate has never shown up on my bill. When I went back to the store they told me it was a 50.00 mail in rebate which meant I stll owed some money. OK ...but guess what. They still are not acknowleding the 50.00 rebate and are now going to suspend my service if I do not pay. Hmm .. I upgraded to a Pearl at Christmas. First of all the salesperson told me it was free with the mail in rebate..then of course the rebate has never shown up on my bill. When I went back to the store they told me it was a 50.00 mail in rebate which meant I stll owed some money. OK …but guess what. They still are not acknowleding the 50.00 rebate and are now going to suspend my service if I do not pay.

]]> By: "More Mail-in Rebate Fun" from Capital PR http://capitalpr.ca/2007/02/19/rogers-admin-fees-mail-in-rebates-oh-my/comment-page-1/#comment-3082 "More Mail-in Rebate Fun" from Capital PR Fri, 09 Mar 2007 14:56:01 +0000 http://capitalpr.ca/2007/02/19/rogers-admin-fees-mail-in-rebates-oh-my/#comment-3082 [...] A couple of weeks ago I posted about a less than positive experience I had when making a purchase from Rogers, including the hassle of the mail-in rebate process. [...] [...] A couple of weeks ago I posted about a less than positive experience I had when making a purchase from Rogers, including the hassle of the mail-in rebate process. [...]

]]> By: "Rogers Advisory Panel" from Capital PR http://capitalpr.ca/2007/02/19/rogers-admin-fees-mail-in-rebates-oh-my/comment-page-1/#comment-1944 "Rogers Advisory Panel" from Capital PR Mon, 05 Mar 2007 16:28:17 +0000 http://capitalpr.ca/2007/02/19/rogers-admin-fees-mail-in-rebates-oh-my/#comment-1944 [...] A couple of weeks ago I posted about a less than positive experience I had with Rogers when purchasing a new Blackberry Pearl. [...] [...] A couple of weeks ago I posted about a less than positive experience I had with Rogers when purchasing a new Blackberry Pearl. [...]

]]> By: Keelan http://capitalpr.ca/2007/02/19/rogers-admin-fees-mail-in-rebates-oh-my/comment-page-1/#comment-712 Keelan Tue, 20 Feb 2007 14:30:57 +0000 http://capitalpr.ca/2007/02/19/rogers-admin-fees-mail-in-rebates-oh-my/#comment-712 Thanks. I will try to remember to watch and make sure I actually get the rebate. Thanks. I will try to remember to watch and make sure I actually get the rebate.

]]> By: David Jones http://capitalpr.ca/2007/02/19/rogers-admin-fees-mail-in-rebates-oh-my/comment-page-1/#comment-666 David Jones Tue, 20 Feb 2007 01:08:29 +0000 http://capitalpr.ca/2007/02/19/rogers-admin-fees-mail-in-rebates-oh-my/#comment-666 The rebate's usually a credit on your bill. So watch for it. I've heard Rogers kinda sucks at rebate fulfillment...I'm pretty sure I never got one a while back when I had the pre-Pearl. Like you, I'm a Rogers household. Two phones, TV and Internet. I have to believe if you called to bitch, they'd waive the $35. What do they need to administer anyway. You just slap your existing card into the new Blackberry and away you go. The rebate’s usually a credit on your bill. So watch for it. I’ve heard Rogers kinda sucks at rebate fulfillment…I’m pretty sure I never got one a while back when I had the pre-Pearl. Like you, I’m a Rogers household. Two phones, TV and Internet.

I have to believe if you called to bitch, they’d waive the $35. What do they need to administer anyway. You just slap your existing card into the new Blackberry and away you go.

]]> By: Jonathan http://capitalpr.ca/2007/02/19/rogers-admin-fees-mail-in-rebates-oh-my/comment-page-1/#comment-653 Jonathan Mon, 19 Feb 2007 20:56:19 +0000 http://capitalpr.ca/2007/02/19/rogers-admin-fees-mail-in-rebates-oh-my/#comment-653 Keelan, You handled that experience with more composure than most would, I suspect. As far as I can tell, the reason companies offer rebates is because the remdemption rate is so low (or low enough that it's still worth doing). It allows Rogers (et al) to appear to offer lower costs & discounts without actually doing that much harm to their profit margins. I don't have the actual stats at hand. but I'm sure a few good searches would support my claims. btw...was just talking to a friend who bought the Pearl with the same rebate program and he claims he never actually got the rebate....might want to keep an eye on that ;-) Keelan,

You handled that experience with more composure than most would, I suspect.

As far as I can tell, the reason companies offer rebates is because the remdemption rate is so low (or low enough that it’s still worth doing). It allows Rogers (et al) to appear to offer lower costs & discounts without actually doing that much harm to their profit margins. I don’t have the actual stats at hand. but I’m sure a few good searches would support my claims.

btw…was just talking to a friend who bought the Pearl with the same rebate program and he claims he never actually got the rebate….might want to keep an eye on that ;-)

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