Call Centre Support
Posted by Keelan on February 20th, 2007
Why, when you are going through the automated menu system, do they ask you to key in your phone number only to then have “May I please have your phone number” be the first question you are asked once you are actually speaking to a human?
I find this absolutely infuriating as I’m sure most (if not all) people must.
Don’t ask me to key it in if the person I end up speaking with isn’t going to have it displayed on the screen in front of them!
I haven’t singled any particular company out here, because the majority seem to do this — STOP IT!
February 22nd, 2007 » 1:52 pm
I couldn’t agree more. This drives me nuts too.