Flying Friendly Skies
Posted by LeeEllen on May 14th, 2007
What a joy it was to be appreciated on a recent business trip to Toronto.
Instead of flying into Pearson, I opted to take Porter Air to the Toronto City Island Airport. From the moment I checked in at the counter in Ottawa, and through each encounter with a Porter Air employee, I was greeted with a smile along with a please and thank you. What a difference an airline makes!
The last time I traveled Ottawa to Toronto return on the other carrier, there was not one employee smile. And there wasn’t anything else either, full stop. Over the PA system came an announcement there would be no inflight service due to the short route. Over at Porter, everyone’s served a snack and the beverage cart rolls by at least once during the 45 minute flight.
I will definitely be a return customer. Now - if only they could offer Porter Points.
