The Ottawa office of Thornley Fallis & 76design has been selected as a finalist for Ottawa Professional Services Firm of the Year in the Ottawa Chamber of Commerce Business Achievement Awards.

Winners will be announced at a Gala Dinner on Thursday, November 20th at Tudor Hall.

Other finalists in the Professional Services of the Year category are:

• Gansen Lindsay Design Consultants Inc.
• Genivar
• Gladstone Aerospace Consulting
• Hendry Warren LLP Chartered Accountants
• Herzing College
• Royal LePage Performance Realty
• Stevenson & White Inc.

I just received my welcome package to Fairmont President’s Club Premier.

I don’t normally get excited about stuff like this, but this was a very impressive, first rate effort by Fairmont.

Included in my package (shown spread out on my desk in the photo above) was:

• My 2008 Membership Card,
• Three room upgrade certificates,
• Two certificates for $25 off lunch or dinner, and
• Three luggage tags with my name on them and a Fairmont phone number and email address. If someone finds my bag(s), they (presumably after removing any valuables ) can contact Fairmont who will contact me to arrange for my luggage to be returned.

This is the type of customer service/relations that guarantees I will always look to stay at a Fairmont Hotel when travelling.

After repeated tries yesterday and earlier this morning, I was finally able to register my phone number….